Policy ID: WLL-F21
Issue Date: 07/29/2012
Rev Date: 06/06/2023
This policy applies to information we collect:
on the Site;
in email, text, and other electronic messages between you and the Site;
when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to the Site;
by any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Site.
Collection of Information
Personal information means any information about an individual from which that person can be identified. It does not include information where the identity has been removed (anonymous data).
We may collect, use, store, and transfer different kinds of personal information about you which we have grouped together as follows:
Identity Data includes first name, maiden name, last name, title, address, country, signature, username or similar identifier, marital status, title, date of birth and gender.
Contact Data includes company name, business contact first and last name, billing address, delivery address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.
Profile Data includes your company website address, company type or structure, US tax identification number, parent company information, username and password, purchases, or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data includes information about how you use our Site, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We do not collect any Special Categories of Personal Information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, genetic and biometric data).
In addition to the information collected above, our customers undergo a due diligence review encompassing business entity and principal ownership compliance with applicable anti-money laundering laws, and U.S. export compliance regulations. Additionally, the business entity and each listed principal will be screened for appearance as a restricted or sanctioned party(ies) through the United States Office of Foreign Assets Control registries. In some cases, additional information may be required to finalize this review. It is our policy to comply with all applicable anti-money laundering laws, U.S. export compliance regulations, and to screen our customers for restricted or sanctioned parties through the United States Office of Foreign Assets Control.
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by postal mail, phone, email or Other Channels. This includes personal information you may provide when you:
subscribe to our publications;
request marketing to be sent to you;
create an account on our Site;
inquire about or place an order for our products or services; or
give us feedback or contact us.
Automated technologies or interactions. As you interact with our Site, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal information by using cookies, web beacons, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. See our section on Cookies.
Third parties or publicly available sources. We may receive personal information about you from various third parties as set out below:
Technical Data about you from analytics providers or search information providers;
Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services; or
It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of, and share information collected.
Use of Information Collected
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party including our affiliates) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
Note that we may process your personal information for more than one lawful basis depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal basis we are relying on to process your personal information where more
than one basis has been set out in the table below. Generally, we do not rely on consent as a legal basis for processing your personal information. You have the right to withdraw consent to marketing at any time by contacting us.
PURPOSE/ACTIVITYTYPE OF DATALAWFUL BASIS FOR PROCESSING INCLUDING BASIS OF LEGITIMATE INTEREST
To register you as a new contact, customer, or partner of the Company(a) Identity
(b) Contact(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to keep our records updated and to grow our business)
To process and deliver your order including:
(a) Manage payments, fees, and charges
(b) Collect and recover money owed to us(a) Identity
(e) Marketing and Communications(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(b) Asking you to leave a review or take a survey
(b) Contact(a) Necessary to comply with a legal obligation
(b) Necessary for our legitimate business interests (to keep our records updated and to study how customers use our products)
To administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data)(a) Identity (b) Contact (c) Technical(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant Website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you(a) Identity
(d) Marketing and Communications
(f) ProfileNecessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our company group business and to inform our marketing strategy)
To use data analytics to improve our Website, products/services, marketing, customer relationships and experiences(a) Technical
(c) Marketing and CommunicationsNecessary for our legitimate interests (to define types of customers for our products, to keep our Site updated and relevant, to develop our company group business and to inform our marketing strategy)
To make suggestions and recommendations to you about products or services that may be of interest to you(a) Identity
(e) Marketing and CommunicationsNecessary for our legitimate interests (to develop our products/services and grow our company group business)
Promotional Offers from Us
At times, we may find it necessary to use personal information as a means to keep you informed of other possible products and/or services that may be available to you from the Site. We may also be in contact with you with regard to completing surveys and/or research questionnaires related to your opinion of current or potential future products and/or services that may be offered. You will receive marketing communications from us if you have requested information from us or purchased products and/or services from us and you have not opted out of receiving that marketing, or if you have opted in to our marketing program. See our section on Unsubscribe or Opt-Out for more details.
Sweepstakes, Contests, Giveaways, Raffles or Similar Promotions
Promotional Emails During Sweepstakes, Contests, Giveaways, Raffles or Similar Promotions Registration Process
The Company does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.
Disclosures of Your Personal Information
We may deem it necessary to follow websites and/or pages that our users may frequent in an effort to glean what types of services and/or products may be the most popular to customers or the general public.
We may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws, regulatory oversight, and/or in a good faith belief that such action is deemed necessary or is required in an effort to:
Remain in conformance with any decrees, laws, and/or statutes or in an effort to comply with any process which may be served upon us and/or our Site;
Maintain, safeguard and/or preserve all the rights and/or property of the Company; and
Perform under demanding conditions in an effort to safeguard the personal safety of users ofhttps://www.loadingliquidation.com and/or the general public.
We require all third parties to respect the security of your personal information and to treat it in accordance with applicable law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.
Change of Purpose
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
International Transfers of Data from the European Union
We are a global business that operates and provides services and solutions to customers located in many different countries around the world. The global nature of our business means that your personal information may well be transferred across national boundaries, including, potentially, to countries that do not require organizations by law to look after your personal information in the way in which you have come to expect in your own country.
If You Fail to Provide Personal Information
Where we need to collect personal information by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with products or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
Please note that certain information about your computer hardware and software and browsing actions and patterns may be collected by the Company through automatic data collection technologies as you navigate through and interact with our Site. This information is used by us for operation of our Site and our business, to maintain quality of the Site and our business, and to provide general statistics regarding use of the Site. The technologies we use for this automatic data collection may include:
Flash cookies. Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Site. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see the “Choices About How We Use and Disclose Your Information” subsection below.
Web Beacons. Pages of the Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related Site statistics (for example, recording the popularity of certain Site content and verifying system and server integrity).
The Site uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you visit certain Site pages, a cookie helps us to recall your specific information on subsequent visits. When you return to the Site, the information you previously provided can be retrieved.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please see the “Choices About How We Use and Disclose Your Information” subsection below for more information about managing your computer’s settings for cookies.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see the “Choices About How We Use and Disclose Your Information” subsection below.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. Certain mechanisms are available to you on your browser settings that provide you with the following control over your information:
Promotional Offers from Us. If we have sent you a promotional email, you may click on the unsubscribe link at the bottom of the email to be omitted from future email distributions.
We do not control third parties’ collection or use of your information to serve interest-based advertising (the collection of data across web domains owned or operated by different entities, or the use of such data, for the purpose of tailoring advertising based on preferences or interest known or inferred from the data collected). However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising at the following websites:
NAI Website (US): https://optout.networkadvertising.org/?c=1
DAA Website (US): https://optout.aboutads.info/?c=2&lang=EN
Accessing and Correcting Your Information
You may send us an email at Privacy@loadingliquidation.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Residents of certain states, such as California, Nevada, Colorado, Virginia, and Utah may have additional personal information rights and choices.
Please see Your State Privacy Rights for more information.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents’ privacy rights, visit our Privacy Notice for California Residents.
Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:
Confirm whether we process their personal information.
Access and delete certain personal information.
Opt-out of personal information processing for targeted advertising and sales.
Colorado, Connecticut, and Virginia also provide their state residents with rights to:
Correct inaccuracies in their personal information, taking into account the information’s natural processing purpose.
Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights please send an email to Privacy@loadingliquidation.com or to the following mailing address:
Loading Liquidation and Distributor LLC.
3706 Smith Farm Road, Ste A
Stallings, NC 281047
To appeal a decision regarding a consumer rights request please send an email to Privacy@loadingliquidation.com stating the reasons with reasonable detail for such appeal.
Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise their sale opt-out rights may submit a request to this designated address: Privacy@loadingliquidation.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
Children Under the Age of 18
Our Site is not intended for children under eighteen (18) years of age. No one under age eighteen (18) may provide any personal information to or on the Site. If you are under eighteen (18), do not use or provide any information on the Site, including through any of its features, if any; make any purchases through the Site; use any of the interactive or public comment features of the Site; or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. The Company does not knowingly collect personal information from children under the age of eighteen (18) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of eighteen (18), we will promptly take the necessary steps to ensure that such information is deleted from our system’s database.
Unsubscribe or Opt-Out
All users and/or visitors to our Site have the option to discontinue receiving communications from us and/or reserve the right to discontinue receiving communications by way of email, text messages, or newsletters. You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.
Where you opt out of receiving these marketing messages, this will not apply to personal information provided to us as a result of a product/service purchase or other transactions.
Links to Other Web Sites
Our Site may contain links to affiliate and other third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. The Company does not control, claim, nor accept responsibility for any privacy policies, practices, and/or procedures of such other websites. Therefore, we encourage all users and visitors to be aware when they leave our Site to read the privacy statements/policy of each and every website you visit.
The Company has put in place appropriate security measures and shall take reasonable precautions to maintain adequate physical, procedural, and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user’s personal information under our control. In addition, we limit access to your personal information to those employees, agents, contractors, service providers, and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We also use Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and Site use by providing simple and secure access and communication of personal information. Further, we may use payment processing companies who provide credit card processing services.
We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
The safety and security of your information also depends on you. If, when and where we may give you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information, to the extent possible, in public areas of the Site. The information you share in public areas may be viewed by any user of the Site.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
We will only retain your personal information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or other requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal information. Please see “Your Legal Rights” below to find out more about these rights:
Request access to your personal information
Request correction of your personal information
Request erasure of your personal information
Object to processing of your personal information
Request restriction of processing your personal information
Request transfer of your personal information
Right to withdraw consent
If you wish to exercise any of the rights set out above, please contact us as set forth below in “How to Contact Us.”
No Fee Usually Required
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What We May Need from You
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time Limit to Respond
We try to respond to all legitimate requests within forty-five (45) days. Occasionally it could take us longer than forty-five (45) days if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Accessing and Correcting Your Information
Your Duty to Inform Us of Changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
Acceptance of Terms
How to Contact Us
Email address: firstname.lastname@example.org
Loading Liquidation and Distributors, LLC.
3706 Smith Farm Road, Ste A
Stallings, NC 28104
Attn: Data Privacy Manager
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to offer and give you the best service/product and the best and most secure experience. We consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal information where it is necessary for compliance with a legal obligation that we are subject to.
Internal Third Parties mean other companies in our company group acting as joint controllers or processors and who are based in the United States.
External Third Parties mean:
Service providers acting as processors who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
Marketing providers, including public relations specialists, advertisers, and sales.
Payment processing companies who provide credit card processing services.
Your Legal Rights
You have the right to:
Request access to your personal information (commonly known as a “data subject access request”)
This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you
This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal information
This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal information
In cases where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information, which override your rights and freedoms.
Request restriction of processing of your personal information
This enables you to ask us to suspend the processing of your personal information in the following scenarios:
If you want us to establish the data’s accuracy.
Where our use of the data is unlawful but you do not want us to erase it.
Where you need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims.
You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal information to you or to a third party
We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information that you initially provided consent for us to use or where we used the information to perform a contract with you.
You have the right to withdraw consent at any time where we are relying on consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.